Indian railway Rules
General Rules: - The initial step for a passenger seeking reservation of berth or seats has to purchase tickets from the Railway Reservation Offices/Authorized Travel Agency only.
Advance reservations can also be made generally up to 60 days in advance for all classes and all trains. An individual can use one requisition form to book only up to six passengers provided all passengers are for the same destination and for the same train.
Accommodation will not be reserved without purchase of necessary journey ticket. No reservation of accommodation will be made on provisional basis. Passengers are requested to quote PNR number which is printed on each tickets on the top left hand side for any enquiry or complaint relating to reservations.
Payment through credit cards: - Payment through credit cards for issue of reserved tickets is accepted on some nominated counters of computerized locations in India.
Payments can also be made through Master Cards and Visa Cards. Transfer/resale of tickets barred: - Under Section 142 of the Railways ACT, journey tickets including any half of a return ticket and season ticket are not transferable.
Reservation against cancellation (R.A.C.):- The passengers, whose names come under R.A.C., are provided reserved sitting accommodation initially and are likely to get berths become vacant due to last minutes cancellation of reservation of passengers.
Cancellation of Reservation due to Late Arrival of Passenger: - If a passenger having a reserved berth or seat does not arrive before 10 minutes before the scheduled departure of the train, the accommodation reserved for him may be cancelled and allotted to the passenger on the RAC list.
Rules for Senior Citizens: - Concessions on tickets is issued to senior citizens through PRS (Passenger Reservation System) and the concerned passengers have to carry some documentary evidence screening their age or date of birth, issued by any Government Institution/Agency/Local Body like Identity card, Driving License, Passport, Educational certificate, certificate from Local Bodies like Corporation/Municipality etc.
Restricted Accommodation for ladies:
A particular compartment of the lowest class is reserved exclusively for ladies in every passenger carrying train. No male passenger is allowed to occupy or attempting to occupy such compartment.
Boys under 12 years of age may travel in a ladies compartment with relatives or friends.
The Railways permit refund on cancellation of untravelled and partially travelled journey tickets, after deduction of cancellation charges.